Peru Gateway Travel
We just got back from a week in Peru with gateway travel. We did Cusco. horseback riding, white water rafting Machu Piccu.
Dealing with the agent before we left was a bit frustrating – we booked 5 months in advance but had to keep asking for confirmations – only when I demanded a final detailed confirmation one week before we left did we get one. Print a few copies and bring them as we had to show the guides a couple times that we have indeed already paid for things.
Hotels – the hotel advertised on the website for 4 star will not be provided – the agent said that there were no rooms available (however you could find availibility when I did a search on-line) after much push back she said that they get preferred rates for only one room and if that fills they will send you to a lesser hotel (read fine print on their website!) we ended up staying at the Novotel in Cusco (which was actually nice) but we paid $190 U.S per night when I could have booked it on-line for $110.
Overall Peru was amazing certanly a great adventure – I wish I would have booked the hotel train on our own as we would have saved alot of money – this company was very unogranized and we were frustrated with them more than a few times – but if u get a detailed confirmation be clear as to your expectations – it was a wonderful trip in the end and the guides were informative and entertaining.
Hope that helps!