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Aug 23 2017

Home – Buchanan Technologies – Managed Services Provider #managed #service #provider #dallas


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IT Services and Solutions

IT Infrastructure

The way your Infrastructure is built can be the difference in promoting growth or prohibiting it. Our infrastructure architects will construct or re-design your infrastructure to align with the speed and demands of your business, while providing the reporting and understanding your needs to make future decisions more effective.

  • End User Services

    Supporting your end-users IT needs and resolving their issues are our top priorities. We keep your business operations running smoothly by ensuring your hardware, software, IT infrastructure, telecommunication systems and mobile devices serve the needs of your end-users.

  • Cloud Services

    Our Cloud Service solutions comprise of all services from assessment to migration. Whether your requirement is SaaS or IaaS, or you simply need to know your options, we offer the most economic Cloud approach to your environment. We provide a seamless process that keeps your critical systems up and running at peak times, while minimizing your overall ongoing cost, and offering you more flexibility and efficiency.

  • Application Development

    From design, implementation and integration, to a full analysis, our team of experts develops custom business software applications to meet complete IT problems.

  • Professional Services

    Providing the right IT professionals on demand to take care of your business with greater confidence. We leverage our delivery expertise, gained from projects we do every day, to provide IT professionals and subject matter experts that meet your specific requirements.

  • Managed Services

    Actively supporting and managing your complete environment of Servers, Applications, Databases, Network Devices, Storage and Middleware. We have the experience, resources, and proven processes to increase your productivity, reduce your IT costs, and improve your internal customer satisfaction.

    We are an IT Services and Solutions provider offering a full line of Managed Services for small, mid-market and enterprise level organizations in Dallas, Toronto and across North America. We follow a proven global standardization process. Our IT professionals can build it, manage it, or help hire the talent you need to meet all your IT needs.

    Managed Services

    Using the latest technology from the BMC Suite, including Remedy, Truesight and Entuity, Buchanan’s services include a dedicated Service Delivery Manager, the installation of the BMC toolset using our investment and no capital costs for you. We install, configure, monitor, manage, and handle issue resolution and patching – including published service levels to ensure your systems are reliable, predictable and dependable.

    On Demand Dispatch

    Fast and affordable onsite computer service to you quickly resolving IT issues and problems. 24-hour dispatch response time saves time, resources and travel expenses to dispatch your internal staff.

    Office 365

    End-to-end solution offering services from licensing to monthly management to device procurement all under one roof and one partner that provides you complete visibility, management and support for whatever O365 needs you have.

    IT Service Desk

    Our HDI Certified service desk provides your end users with technical support required to run the business and keep critical IT services and assets running smoothly. Our service centers are strategically placed to offer a solution that is available during regular business hours, weekend and afterhours or 24×7, making it unique and flexible to the client’s business needs.

    Managed Backup

    Ensuring your critical systems are backed up and able to be restored quickly – including monitoring, management and monthly reporting and statistics.

    How we help companies every day?

    Need IT Help Now?

    Our field team has technicians across the US and Canada that can be dispatched within a 24-Hour time frame.

    Have a New Project?

    We specialize in infrastructure builds, application deployment, cloud migrations, server upgrades, cabling and more.

    Need Managed Services?

    Our team manages and monitors networks to keep you up and running, so you can run your business.

    Need Smart People?

    Our Professional Service team can help you find the IT contractor or direct hire you need to complete the job.

    OUR VALUES

    Our core values shape the philosophy of the company. They allow us to employ and develop a diverse and experienced team of consultants, engineers and architects, allowing us to give back to the community, and ensure that all of our strategies and activities are focused on one objective: to serve the best interests of our clients. We stand behind that belief with a 100% satisfaction guarantee.

    PEOPLE MATTER

    Our people are our most valuable asset.

    CUSTOMERS MATTER

    We love our customers. We want immensely happy customers.

    PRINCIPLES MATTER

    Do the right thing, at the right time, for the right reason.

    COMMUNITY MATTERS

    We give back to our community. We can, we do, and we will make a difference.



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